Terms of service
OVERVIEW
Welcome to Cool Equal! The terms “we”, “us” and “our” refer to RV Global Solutions, the registered trade name under which we operate Cool Equal. RV Global Solutions operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Cool Equal is powered by Shopify, which enables us to provide the Services to you.
These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [https://coolequal.in/policies/privacy-policy]. If you do not agree, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you consent to allow any of your minor dependents to use the Services under your responsibility.
You must provide accurate, current, and complete information when accessing or purchasing through our store. You are solely responsible for maintaining the security of your account and all activities that occur under it.
SECTION 2 - OUR PRODUCTS
We strive to display our products and services as accurately as possible. However, variations in colors or appearance may occur due to device settings. We do not guarantee that the quality of products or services purchased will meet your expectations.
Descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue any product or limit quantities at our sole discretion.
SECTION 3 - ORDERS
By placing an order, you make an offer to purchase. Orders are only accepted once confirmed by us and after payment is processed. We may accept, decline, or cancel any order at our discretion. If canceled, we will notify you using the contact details provided at checkout.
Purchases are subject to our Refund Policy [https://coolequal.in/policies/refund-policy] and are intended for personal use only, not for resale or export.
SECTION 4 - PRICES AND BILLING
All prices, discounts, and promotions are subject to change. Prices charged are those in effect at the time of order placement. Unless otherwise stated, prices exclude shipping, handling, and taxes.
You agree to provide accurate payment details and authorize us to charge the applicable amounts. You are responsible for any applicable taxes, including GST.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or factors beyond our control. Once products are handed to the carrier, the risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content, designs, logos, text, images, graphics, and trademarks on the Services are owned by RV Global Solutions, Cool Equal, or their licensors. Unauthorized reproduction or use is prohibited.
Shopify trademarks and third-party trademarks remain the property of their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Use of such tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may link to third-party websites. We are not responsible for their content or practices. Your interactions with third-party websites are at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Cool Equal is powered by Shopify. However, all sales and transactions are directly with RV Global Solutions. Shopify is not responsible for any disputes, damages, or issues arising from your purchases.
SECTION 10 - PRIVACY POLICY
All personal information is subject to our Privacy Policy [Lhttp://coolequal.in/policies/privacy-policyINK] and Shopify’s Privacy Policy. By using our Services, you consent to this processing and sharing of data as necessary to operate the Services.
SECTION 11 - FEEDBACK
Any feedback, reviews, or suggestions you provide may be used by us without restriction. By submitting feedback, you grant us a worldwide, royalty-free license to use, modify, and display it.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, product descriptions, pricing, or availability may contain errors. We reserve the right to correct and update such information without notice.
SECTION 13 - PROHIBITED USES
You agree not to misuse our Services, including but not limited to unlawful activity, infringement of intellectual property, harassment, spreading malware, or unauthorized commercial use. We may suspend or terminate your account for violations.
SECTION 14 - TERMINATION
We may terminate or suspend your access to Services at any time without notice. Provisions such as Intellectual Property, Limitation of Liability, Indemnification, and Governing Law will continue to apply after termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available.” We do not guarantee uninterrupted, error-free, or secure access to the Services.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, RV Global Solutions, Cool Equal, and their affiliates shall not be liable for any indirect, incidental, or consequential damages, including lost profits or data.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless RV Global Solutions, Cool Equal, Shopify, and their affiliates against claims or damages resulting from your breach of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision is deemed unlawful or unenforceable, the remainder of these Terms will remain valid and enforceable.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver. These Terms and policies constitute the full agreement between you and us.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights without our consent. We may assign our rights and obligations under these Terms without notice.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of India. You agree to submit to the jurisdiction of courts located in New Delhi, India.
SECTION 22 - HEADINGS
Headings are provided for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Continued use of the Services after changes constitutes acceptance.
SECTION 24 - CONTACT INFORMATION
For questions regarding these Terms, contact us at:
RV Global Solutions
Email: coolequal.in@gmail.com
Phone: +91 9354128050
GST Number: 07AIJPY5642H2ZQ
Address: Cool Equal, Upper ground Block-MS, Flat No-102, Parshuram Paswan H. No 2, Uttam Nagar, Mohan Garden, New Delhi-110059, India